At Edna & Wilfred we are committed to redesigning the delivery of in-home care to older people within the Eastern Suburbs of Sydney.
The aim of our service is to design your care your way, ensuring a high quality of service involving you and your loved ones throughout the process. We have a strong focus on personal care services and social support, allowing you to undertake the activities that continue to bring joy and happiness to your life.
Quite often, the social aspect of life is not enough of a priority within the home care setting, so we feel that it is very important to provide a service to facilitate these activities.
At Edna & Wilfred we will support you to continue with the social activities that help you feel engaged and connected to your community.
We understand that reliability, consistency and commitment is extremely important, which is why we communicate with you at every stage. Our staff are passionate about caring for older people and will assist you to live independently within your home with the required support that you desire.
THE EDNA AND WILFRED WAY
When you make an enquiry with Edna & Wilfred, we will discuss your needs over the phone, via email or arrange a meet and greet if this is what you prefer.
An appointment will then be arranged for a Registered Nurse to meet with you within your home to carry out a needs assessment. This information will help us to formulate a care plan specifically designed to your requirements and personal needs. Your Care Plan is reviewed on a regular basis and updated accordingly.
One of our management staff – Gabrielle or Renee – will then be in contact after your care has commenced to review your satisfaction with our service.